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Job Title:

Director of Operations

Classification:

Exempt

Department:

Operations

Reports to:

Chief Operating Officer

                                                             

Position Summary


Reporting to the Chief Operating Officer, the Director of Operations (“DO”) is responsible for the overall administration, direction, planning, purchasing and evaluation of FBSJ food procurement, warehousing transportation/ logistics and product inventory management. He or she takes a primary role in the allocation and deployment of resources – personnel, equipment, and supplies – to achieve operational, strategic and tactical goals.

The DO also develops and cultivates relationships with a variety of stakeholders, both internal and external, including organization personnel and key vendors, member agencies, and others.

Importantly, the DO provides a central point of informed counsel regarding statewide food banking operations policies and practices. The DO will oversee a department of 15 to include an Operations Manager


The ideal candidate for this position will be highly self motivated, be a strategic thinker, have excellent leadership and analytical skills, and the ability to inspire and motivate staff. In addition, the successful candidate will be a collegial and genial self-starter who has strong interpersonal and communication skills, as well as an abiding passion for FBSJ’s mission of eliminating hunger.

 

Major Duties & Responsilities

 

Talent Management

  • Provides administrative oversight for day-to-day personnel activities within the Operations Department, including hiring, staff training programs, evaluations, and discipline.
  • Coaches and develops staff to maximize performance, makes recommendations to COO affecting salary and employment decisions.  Ensures all staff is well trained and follows  SOPs

 

Inventory Management

  • Works collaboratively with other FBSJ departmental leadership to determine product purchase and procurement, storage, distribution and other capabilities to maximize utilization and efficient distribution of donated and purchased food.
  • Directs the activities involved in the efficient movement of product including receipt, storage and distribution maximizing space, resources and avoiding waste or damages.
  • Establishes effective procedures and controls for the safe and efficient movement and preservation of product in the FBSJ; monitors adherence to established FBSJ and Feeding America procedures to ensure safety and sanitation measures are followed.
  • Maintains thorough and up to date knowledge of facility and food distribution management in order to implement innovative ways to improve and maximize efficiency.

 

Financial Management

  • Works with COO to establish operations budget; monitors and approves expenditures for purchases, maintenance of equipment/facility/vehicles, and contracts in accordance with established guidelines; negotiates and manages vendor contracts; identified ways of reducing expenses and improving efficiency.
  • Develops departmental reporting and delivers to FBSJ Leadership to include inventory receipt, distribution and related statistics. Manages to the approved budget and work plan goals, and is accountable for variances.

 

 

Operations Management(63,000 sq foot distribution center)

  • Oversees and directs the activities of facility management including safe and efficient operation of equipment, electrical, plumbing, refrigeration, heating, air-conditioning and waste management; conducts facility inspections to ensure equipment and facility are operational; identifies opportunities for improvements to reduce waste, schedules and oversees repairs, and manages contractors to ensure compliance to contracts.
  • Oversee a growing fleet of  several commercial tractors, straight trucks and 6 passenger vehicles
  • Cultivates strong relationships with government organizations agencies such as Health Department, EPA, OSHA, Fire department, USDA and Feeding America representatives to ensure community needs and compliance requirements are met.

 

Core Qualifications

  • Bachelor’s degree and at least 10 years experience in Operations Management to include specific experience in food procurement.
  • Management experience in food industry is preferred.
  • At least three years experiences as a manager over a procurement function and/or extensive knowledge of procurement and related internal controls.
  • Experience in strategic/tactical planning and annual budget development, implementation and reporting.
  • Knowledge and experience with food warehousing and transportation equipment and systems.
  • Knowledge and experience with effective inventory management disciplines and supporting systems.
  • Proficiency with Microsoft Windows and Office environment (Word, Excel, Access, Outlook) and standard office equipment.
  • Proficiency with at least one major WMS (Warehouse Management System) package to include inventory control.
  • Knowledge of DOT (Department of Transportation) regulations relating to fleet operations and management.

 

Other Qualifications

  • Strong management skills and experience.
  • Ability to manage multiple projects with attention to detail, handle interruptions, maintain focus on tasks and produce accurate work.
  • Ability to communicate effectively both orally and in writing. Ability to make presentations and develop reports that may include technical information.
  • Ability to accurately and professionally communicate with Management including providing regular updates of the Operations Department.
  • Strong problem-solving skills.
  • Ability to establish and maintain effective working relationships with diverse stakeholders.
  • Ability to work independently and as part of a team.
  • Must be a creative problem-solver with strong organizational, planning, anticipatory management skills, able to handle multiple priorities and effectively work with a diverse staff. 
  • Must be able to pass criminal background check.
  • The highest level of personal and professional integrity is essential.
  • Valid NJ Drivers License
  • Certified to operate Warehouse equipment including electric pallet jacks and forklifts
  • Food Safety Certification or ability to be certified.
  • Experience with Ceres Navision or Microsoft NAV a major plus but not required.
  • The highest level of personal and professional integrity is essential


Working Conditions


Work is typically performed in an warehouse environment using computers and phones extensively. Periodically walks through warehouse and is subject to varying temperatures (dock area, main warehouse, freezer, and cooler) in all seasons. May lift, move and carry objects from 20 to 40 pounds on an occasional basis. May work outside of normal working hours and occasionally drive to work sites in the community. Some travel which may include overnight stays.

 


Interested applicants should submit a resume and cover letter, including salary requirements to hr@foodbanksj.org.  Please, no phone calls regarding this position.  Also, due to the highly competitive job market, only those who provide the required information and meet the criteria will be considered and/or contacted.

 

Job Title:

Child & Senior Feeding Programs Coordinator

Classification:

 

Department:

Programs & Services

Reports to:

Child & Senior Feeding Programs Manager

 

Job Summary

The Coordinator will assist the Manager of Senior and Child Feeding programs with all areas of the administrative and reporting requirements for the Senior and Child feeding programs. H/She will assist the Program Manager with screening, monitoring and reporting for all direct service programs: Twilight Harvest, Summer Food Service Program, Commodities Supplemental Food Program, School Based Pantry, SnackZone, KidzPack, and Kids Café.

 

Duties & Responsibilities

  • Learns and implements the screening, monitoring and reporting process for all government programs: CACFP, TEFAP, CSFP, SFPP, and SFSP.
  • Manages the administrative requirements of all programs: monthly reports, recertification for eligibility and site monitoring.
  • Follows the approved reporting system to comply with State and Federal law and regulations.
  • Assists with facilitation, monitoring and evaluation of food delivery and services to all current direct service programs.
  • Maintain accurate paper files and database for accurate recordkeeping and timely reporting.
  • Aids program manager by providing continued technical assistance to all sites when required.
  • Assists with menu development in compliance with CACFP regulations with direction from the GBSJ Nutritionist.  
  • Assists with volunteer training and site management.
  • Provides training and supervision to volunteers as required. Maintains a database of volunteers specific to each program, in each county.
  • Assists Manager with program application process.
  • Work on special projects and other duties as assigned for the Programs and Services Department.

 

Skills & Abilities

  • Highly organized, flexible, adaptable and able to multi-task.
  • Able to work after regular hours when required.
  • Independent worker, self-starter and works well with a team and on his/her own.
  • Bilingual in Spanish preferred.
  • Excellent proficiency in using Microsoft Suite, especially Excel, and data management.
  • Detail oriented, excellent record keeping and time management skills.
  • Comfortable working with and can effectively communicate to people of diverse backgrounds and opinions.
  • Excellent communication skills.
  • Ability to safely lift 35 pounds.

 

Education & Experience

  • Bachelor’s degree in liberal arts, human services or business administration preferred.
  • Knowledge of office management, administrative tasks for federal/state government needs.
  • Clean driver’s license.
  • Two years or more working in a nonprofit environment.



Interested applicants should submit a resume and cover letter, with the position in the subject, including salary requirements to hrprograms@foodbanksj.org.  Please, no phone calls regarding this position.  Also, due to the highly competitive job market, only those who provide the required information and meet the criteria will be considered and/or contacted.

 

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